Product Warranty and Replacement Policy

I RECEIVED A DAMAGED ITEM. WHAT SHALL I DO?

If the purchased product is damaged, reach out to us through email within 7 days after the delivery date. Please provide a brief description and video/picture of the damaged product. We will immediately issue a replacement. To expedite the process, please make sure to follow this format when emailing our Customer Support team:

Subject line: Damaged or Defective product
Order No.:
Full name:
Description and photo or preferably a video of the defective product
Contact email address:

All refunds will incur a $20 USD restocking fee.
This includes; repackaging, organizing, storing & adding any contents that may have not been returned or lost.

If you get our 2x Foot Massager deal for $99.95, this would be a $20 restocking fee. If you were to get our 4x Foot Massager deal for $189.90. this would be a $40 restocking fee. And so on.

Thank you for your continued support and understanding.