Lifetime Guarantee Terms

At Duares, we offer an optional Lifetime Guarantee for customers who want extra assurance. This guarantee covers any defects in materials and workmanship for those who opt in at the time of purchase

What's Covered:

Our Lifetime Guarantee ensures protection against defects in materials and workmanship. If at any time your product fails due to a manufacturing defect, we will replace it free of charge. This is our promise to deliver quality and satisfaction.

What's Not Covered:

To maintain fairness and integrity in our guarantee, the following are not covered:

• Misuse and Abuse: Damage resulting from improper handling, neglect, or use for unintended purposes.
• Normal Wear and Tear: Degradation from everyday use over time, which is considered normal.

Making a Claim:

If you believe your product has a defect covered under our guarantee, please contact our support team. We will guide you through the claim process, which involves verifying that the damage is not due to misuse, abuse, or normal wear and tear. Once your claim is validated, we will reship a new product to you at no additional cost.

We believe in our products and want you to feel confident and secure in your purchase. Our Lifetime Guarantee is our commitment to you, ensuring that your satisfaction and trust in us last a lifetime.